Terms & conditions

Welcome to Karlien! 🤍

We’re so happy you’re here. By shopping with us, you agree to the following terms and conditions.

1. Orders & payments

All prices are listed in South African Rand (ZAR). Orders will only be processed once full payment has been received. All purchases are subject to stock availability.

2. Products & sizing

We do our best to display our products, colours and sizes accurately. Slight colour variations may occur due to lighting and screen settings. Please refer to our size guide before purchasing.

3. Shipping & delivery

Delivery fees are calculated at checkout. Estimated delivery times may vary depending on your location and courier services. Karlien cannot be held responsible for delays beyond our control.

4. Returns & exchanges

We want you to love your Karlien pieces! Please refer to our Returns & Exchanges Policy for information on returns, exchanges and refunds. Your rights under South African consumer law remain protected.

5. Availability

Our collections are thoughtfully selected and often available in limited quantities. Once an item sells out, we cannot guarantee it will be restocked.

6. Privacy

Your personal information is treated with care and used only for legitimate business purposes, including processing orders and providing customer service. Please see our Privacy Policy for more information.

7. Changes to terms

Karlien reserves the right to update these terms and conditions when necessary. Any changes will be reflected on our website.

Thank you for supporting Karlien.

Little pieces, made for precious memories. 🤍